How to recover access to your account
Standard users: Ask an administrator to set a new password for your account under Administration → Users.
Administrators & server operators: Reset any user’s password from the application directory on the server:
php bin/console app:user:reset-password <username>
To let users with an email address sign in with a one-time code and reset their own password, an administrator can configure transactional email and turn on Sign-in codes under Administration → Email.